Privacy Policy & Cookies

WHAT INFORMATION DO WE COLLECT FROM YOU?

• Contact details include name, address, email and telephone.

• Images as captured as photographs for promotional use for web and social media – permissions to be given.

• Technical data including internet (IP) address, browser type and version, time zones, location, browser plug-ins and versions, operating systems and platforms you use to access our website.

• Usage information on how you use our website, this helps us to improve the functionality and experience for you the visitors.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

• Enables us to contact you in reference to the services that we provide through the website. Any personal information you share with us will only be used for the purposes for which you shared it.

• The only time we would need to disclose your personal information is if it is required by law.

 

WHO SEES YOUR INFORMATION?

• Your personal information may only be seen by the owner and staff members of Pooch’s Palace and website editor for data management if required.

• We will never sell or share your personal data on your use of our website or other marketing purposes.

 

HOW DO WE KEEP YOUR INFORMATION SECURE?

• The security protocols on our Wix website uses advanced encryption methods for compliance and protection as data is stored on their servers. (View here for more website security information.)

• We will only keep the data as long as deemed necessary with your interest to Pooch’s Palace.

 

YOUR RIGHTS TO YOUR PERSONAL INFORMATION

• Right to be informed that data is being kept.

• Right of access to that data.

• Right to rectification.

• Right to erasure.

• Right to restrict processing.

• Right to data portability.

• View here https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/

 

COOKIES AND HOW THEY ARE USED

• Our website uses first party and third party cookies for several purposes. First part y cookies are necessary for the website functionality and do not collect personal data. Third party cookies used on our website and are used for understanding website performance, interaction and overall visibility.

• We use third party cookies from Google Analytics, Google Search Console and Wincher for these purposes, so we can monitor our visitors and understand how our website can be effective with positive user engagement and visibility.

• Google does not grant any personal information, only location, device, browser, operating systems and usage.

• In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.

• You can opt-out if you do not want this data recorded with the pop-up that displays when entering the website.

 

PRIVACY POLICY UPDATES

• We review our Privacy Policy regularly and reserve the right to make changes without notice.

• Updated 16 January 2026

 

CONTACT

If you have any comments or questions about this privacy notice, please feel free to contact:

 

• Kimmy Brazil – Data Protection Officer
  Email: hello@poochspalace.co.uk